Woo process

Information about the handling, deadlines and approach of a Woo request

As soon as the Woo request has been received, the 4-week period starts. This is the period within which a decision on the request must be made. Within Fijnder Your Woo request will be processed by the Woo coordinator. 

Approach to Woo requests and contact with applicants 

The Woo coordinator first assesses whether there are possibilities to accommodate your request without immediately initiating a formal procedure. In many cases, you will be contacted to discuss the best solution and whether an informal resolution is possible. We will also contact you if a Woo request is formulated too vaguely or too generally. In this case, the decision period is suspended until the request is sufficiently clear.  

Please note: A request that is formulated too generally and does not provide clarification may be rejected.  

Assessment 

After receipt, registration, contact with you and continuing the formal Woo procedure, the requested information will be inventoried, for example in document management systems, mailboxes or disks and, where necessary, in physical filing cabinets. 

Result  

The documents found, such as emails, letters, memos, notes, reports, etc., are assessed in accordance with the Woo , particularly Articles 5.1, 5.2, and 5.3. Government information is generally public. If information cannot be made public, it is rendered illegible.

Term 

If processing your request takes longer, the four-week period can be extended by two weeks. If this is insufficient, we will contact you to discuss whether a longer period is possible. Naturally, this depends on the volume and complexity of the information. If the information found involves third-party stakeholders (other administrative bodies, companies, or private individuals), they can be asked for their views. Requesting a view suspends the decision-making period.   

Decision 

After the inventory and assessment, an inventory list is created and a decision is drafted. The decision explains why certain information will not be made public. The documents published with the decision will be posted on this website within a few days.